How can we help? - Chime
Chime® is a financial technology company, not an FDIC-insured bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. Deposit insurance covers the failure of an insured bank.
Account Info – Help - Chime
What type of account is my Chime account? How do I find my Chime account number and routing number? Do I get account statements from Chime? How do I contact Chime customer service? How do I set up and manage my notifications? Are Chime accounts FDIC insured?
The Chime App – Help
Chime® is a financial technology company, not an FDIC-insured bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. Deposit insurance covers the failure of an insured bank.
How do I contact Chime customer service? - Help
The quickest way to contact us is to call us at (844) 244-6363. You can also chat with us in your Chime app by tapping the question mark icon at the top of the screen. Our Chime Member Services team is available 24 hours a day, 7 days a week.
General – Help - Chime
Can I customize the design of my Chime card? Where can I find and manage my cards in the Chime App? What is Chime’s Virtual Card? Can I reactivate my card after reporting it lost or stolen? See all 21 articles Checking Account. What is the bank account name for Chime? Can I pause my Chime account?
Checking Account – Help - Chime
What is the bank account name for Chime? Can I pause my Chime account? How do I check my Checking Account balance? Can I delete or hide a transaction from my statement? Why does my account have a negative balance? What are pending transactions? How do I see my available-to-spend balance? How do I add money to my Chime Account?
Your Card – Help - Chime
How do I get a replacement Chime card? Does Chime offer EMV chip cards? How do I set or change my PIN? Can I use my card outside of the United States? When will my card arrive?
Is this communication from Chime? - Help
Chime will only communicate with you through our official channels: Email: addresses that end in @chime.com Phone: (844) 244-6363...
What if I don't get a call back from Chime Support? – Help
If you're expecting a call from Chime Member Services and haven't received it, check if your phone is in a mode that blocks incoming calls, such as Do Not Disturb, Airplane Mode, or Silence Unknown Callers.
Popular Articles – Help - Chime
How do I file my taxes through Chime? How does Chime’s car insurance partnership work? Can I get cash back when I make a purchase? What is Chime Deals? What is Chime’s Standard Referral Program? How do I request a refund from a merchant? I received a B Notice. What now? What are Chime Instant Loans? Can Chime help me manage my bills?