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IT Services (ITS) at Queen Mary University of London are here to support you whenever you need assistance. We are dedicated to providing you with a high-quality user experience.
The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...
Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...
The list below contains the names of staff who can approve Remote Desktop Gateway (RDG) requests. All requests to IT for this solution can be raised directly by the requester through the IT ...
Accommodation, Conference & Hospitality Management System - Kinetics Service Group: Business Systems and Management Users: Staff, Students Service Description Kinetics (Kx) is an application used for ...
The list below contains the names of staff who can authorise IT equipment requests. Each School, Institute and Department have a nominated person for this function. Some IT equipment Requests may be ...
The following Microsoft support link provides further information on how to connect your email client to Office 365 using the IMAP protocol. IMAP Settings NOTE: The versions of Outlook 2010 and ...
This service is offered to the QM research community with requirements for large amounts of computing power. HPC has the capacity to handle and analyse massive amounts of data at high speed. Several ...
OneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access ...
Classroom Toolkit for Mixed Mode Education If you need assistance with installing Visualisers or Graphic Tablets, please contact the IT Service Desk.
It is sometimes necessary for IT Services staff to remote into your machine to investigate a problem. During the remote session you will not be asked to share your password. If necessary you will ...
Open a shared mailbox 1. Sign into your account on Outlook Web App (OWA). 2. Click on the profile picture in the top right-hand corner and select Open another mailbox.... 3. When the Open another ...