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14 小时
CC33Global Plans AI Recruitment Drive Following £1m investment
CC33Global, customer service outsourcing companies, is set to launch AI development team comprising up to 20 contact centre ...
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17 小时
Caxton Transforms Customer Experience with Britannic
Caxton Transforms Customer Experience with Britannic. Providing a Personalised Seamless Service and Revealing Data Insights in contact centre ...
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InVision Group Unites Entire Portfolio Under New Peopleware Brand
InVision Group Unites Entire Portfolio Under New Peopleware Brand. Injixo - contact centre workforce management ...
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Survey Highlights Need for AI in Customer Service as Brits Remain Vulnerable
NICE Survey Highlights Urgent Need for AI in Customer Service contact centres as Up to 35 Million Brits Remain Unknowingly ...
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2 天
TCN Contact Centre Solution Increases Revenue By 180% In One Year
TCN UK, a global provider of a comprehensive cloud-based call centre platform for enterprises, contact centres, BPOs, and ...
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Five9 Genius AI Process: 4 Steps to Delivering Business Value with AI
Our 4-step Genius AI Process optimises your CX with a tailored approach that includes data enrichment, gap analysis, ...
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3 天
Alvaria Teams Up with Zoom to Enhance Customer Engagement in Contact Centres
Alvaria Teams Up with Zoom to Enhance Customer Engagement and Compliance in Contact Centres - contact centre news ...
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