The increase in remote workers at cafés creates a dynamic that interferes with the customer experience that many shop owners aim to provide.

Chafin’s novel, “Shaken,” released Tuesday, follows a young mother whose fateful decision leads to unforeseen consequences.

Catherine Johnson, the sommelier and beverage manager at Flyleaf, a Grosse Pointe Farms bookstore, bistro and cafe, is on a video call. It’s a Monday afternoon and the shop is closed ...