Anywhere365, a global provider of cloud-based contact centre and dialogue management solutions, has announced that through its long-term relationship with Microsoft, it will be ...

This new integration between the two solutions will empower customers with advanced call automation, cognitive services, and ...

Anywhere365 will integrate Microsoft’s new Teams Phone Extensibility for Dialogue Cloud (pictured) into its contact centre platform. The integration – which will be generally available by the end of ...

St Asaph City clinched a decisive victory over Corwen, triumphing 3-0 on their rival's home turf. The Denbighshire side were determined to secure a win to distance themselves from the league's bottom ...

We here at EdExec pride ourselves in creating solutions for suppliers to deliver their message in the most effective and interesting way possible. Our long-standing experience means the end result ...

In this new series, Andrew Blench delves into the ISBL Operational Excellence Framework, starting with "Impact on Teaching ...

Scotland-based Chalk Plaster innovates to remould traditional techniques — from Georgian-inspired cornicing to striking ...

The Health Secretary has called for the regulator to investigate a major care company after ITV News exposed neglect at their homes | ITV National News ...

Two planning applications and a previous appeal over the Melville Street property had been turned down. Neighbours have raised concerns over parties, rubbish and parking issues.

ITV News has uncovered allegations of multiple failings at residential and supported-living homes run by private care company Lifeways.

Steel is set to get hit with higher tariffs next month and the price aluminum is already rising, said CEO Chris Blench. “The tariffs don’t even have to be in effect. It’s just the threat of ...