and clinicians who offered to forward the survey to clients not subscribing to the listserv. Clearly, the benefits of using e-mail to conduct research go beyond collection of data, and expand the ...

Businesses today frequently turn to customer surveys to gauge customer satisfaction, gather feedback and obtain data-driven insights. However, an over-reliance on these tools often leads to survey ...

SoFi reports that 2 in 3 Americans have 1-2 bank accounts, but many save $500 or less for emergencies; tech adoption in ...

Every business strives to grow return on investment (ROI), but often misses the golden insights hiding in plain sight. That’s where customer surveys will give you information about crucial aspects of ...

Advisors can stop spending time on fancy newsletters—clients prefer a simple, old-fashioned email, a recent survey found, and if advisors aren’t reaching out at all on a regular basis ...

With nearly half of respondents expecting equities to outdo other asset classes, advisors are seeing more opportunities to ...

Fortunately, there’s a tool at your disposal that both protects and serves you: client surveys. As a former compliance director and now PI insurance professional, I understand one of the main ...

Agents who interact directly with clients give a more favourable impression. More than four in five property consumers were ...