Nearly 9 in 10 customers would purchase from a brand again following an amazing experience, according to a Verint survey.

Suspicions are bolstered by a question asking: "How would you rate the fire service in your city?" No question asks about ...

SoFi reports that 2 in 3 Americans have 1-2 bank accounts, but many save $500 or less for emergencies; tech adoption in ...

Every business strives to grow return on investment (ROI), but often misses the golden insights hiding in plain sight. That’s where customer surveys will give you information about crucial aspects of ...

Today we hear from the U.S. Federal Reserve. We can expect no change to overnight fed funds. As pointed yesterday by Dr. Paul ...

One strategy concerns choosing the right survey tool. Analytics can provide working data on the customer journey, which can be essential for providing business insights, but even then the data ...

Shoppers already are shifting their behavior: A recent consumer survey by SCAYLE revealed that the current economic situation ...

Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

The results of both are combined to make our findings as useful as possible to find the companies that are doing their best for customers. Below are the results from our customer survey and our unique ...

Excited to announce our latest collaboration with Equinor on a 4D seismic survey at the Tyrihans field! It's a step forward ...

The escalating Middle East conflict is likely to help the dollar hold on to its haven role — but only just, the latest ...