Learn to create a more compelling and valuable customer experience with Journey Maps for Marketers—a MarketingProfs Master Class. In 10 bite-sized lessons, you'll learn how to map your customer ...

These solutions encompass nearly all aspects of customer acquisition and retention and, in our view, are mission-critical. Salesforce Platform also offers customers a platform-as-a-service ...

Salesforce has quietly snapped up Moonhub, a startup building AI to vet and hire talent. The terms of the deal weren’t disclosed. In a post on Moonhub’s website on Monday, the company said ...

Software company Salesforce has said that development of AI tools is reducing its need to hire engineers and customer service workers. Since AI has been developing at such a rapid pace ...

Salesforce has agreed to acquire data management specialist Informatica for US$8bn to address compliance barriers that have hampered AI deployment across regulated industries.. The acquisition targets ...

Greater accuracy through web search, inline citations: Agentforce 3 features trusted, expanded grounding through the addition of web search as a data source, allowing agents to go beyond internal data ...

(Bloomberg) — Salesforce Inc. said the use of artificial intelligence tools internally has allowed it to hire fewer workers, another example of a company changing its hiring plans due to the … ...

This is the latest major acquisition for Salesforce, which specializes in customer relationship software. CNBC reported that Salesforce bought workplace chat software company Slack for $27.7 billion ...

Real-time reactions during the CRM Playaz watch party for the Salesforce Connections 25 keynotes, featuring commentary from Alan Berkson, Liz Miller, Jon Reed, Bonnie Tinder, Rebecca Wettemann, and ...

Coforge Limited (NSE: COFORGE), a global digital services and solutions provider, today announced a strategic partnership with Nylas, a leading provider of communications APIs, to redefine ...

“For now, the Salesforce customer is going to have to be swimming ... While Data Cloud had some capabilities for mapping and harmonizing non-CRM data, Informatica is really the Switzerland ...