Audio of the 999 call released by the Metropolitan Police revealed how call handler Pippa Harvey led the woman through a series of yes or no questions to determine that she was afraid of someone ...

A quick-thinking 999 call handler has been praised for realising a call ordering a pizza was actually from a woman who desperately needed help. The Met Police has shared the audio of a ...

The Metropolitan Police shared the audio of the call on social media, with the 999 caller's words voiced by an actor. The handler, who has not been named, structured her questions so the caller ...

Mr Sheridan never called 999 for medical help or to notify emergency services of Kimberley's death. There was a 30-hour gap before his mum, Emma Heydon, eventually called 999 on February 21 ...

On any given evening, River City Bistro in Fort Smith would be full of customers. But on Thursday and Friday, it had to close due to snow. Special counsel Jack Smith has resigned 10 Kitchen Trends ...

The mother of a Belfast man, who collapsed outside a hospital, said she was shocked when a 999 call handler told her he should take painkillers as they would have to wait hours for an ambulance.

As always, the public have an important part to play in helping NHS staff over winter by, as ever, calling 999 in an emergency and using the NHS 111 service through the NHS App, online or phone ...