A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands ...

Texas restaurants are experiencing significant labor shortages and a decline in customers from Hispanic communities due to ...

The popular restaurant chain claimed the top spot over other fast-food eateries, according to data in a new study.

Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

The actions of a quick-thinking restaurant manager and his staff helped save the life of a diner who had a heart attack.

Good luck with that." Charlie Chaplin / Via youtube.com Fellow restaurant workers instantly recognized the type — the confidently misinformed customer who doubles down when corrected — and ...

Your restaurant is your home ... often make the mistake of trying to be everything to everyone, appeasing the customer at all costs. However, successful marketing is not about finding as many ...