Management Controls Inc. (MCi), a trusted global provider of Contractor Data Management software, today unveiled myAssistant, an AI-powered Copilot integrated into its myTrack platform. Engineered to ...

Microsoft Corp. has announced the launch of new AI-powered Sales Agents designed to help businesses accelerate deal cycles and boost productivity by automating key sales tasks.

The "AI for Customer Service Market by Product Type (AI Agents, Recommendation Systems (Knowledge Base Platforms), Workflow ...

Now, contact center managers can use Copilot Studio Survey in the Contact Center admin center to dynamically respond to customer feedback. Traditionally, management can take a long time to act on the ...

Organizational and workforce adjustments are a necessary and regular part of managing our business,' a Microsoft spokesperson tells CRN. Posts on LinkedIn by former Microsoft employees have been ...

Microsoft will focus on industrial AI and how organisation can put it into action at Hannover Messe, which will take place on ...

In a blog post, Microsoft (MSFT) announced Microsoft Threat Intelligence identified a shift in tactics by Silk Typhoon, a Chinese espionage ...

An announcement by Microsoft that it has completed the EU Data Boundary for the Microsoft cloud is a step towards improved ...

Complete Microsoft 365 Protection – Secures Microsoft 365 environments by integrating backup, extended detection and response (XDR), email security, collaboration app security, email archiving, ...

They connect to both Dynamics 365 and Salesforce, so sales reps can nurture and close deals without even opening their CRM,' ...

Showing terms for the Microsoft Product and Services Agreement (MPSA) program. Not all terms apply to all products and programs. Get help selecting a program. Microsoft 365 E5 eDiscovery and Audit ...