Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador ...

Executives talk loyalty during a virtual live event with Marketing Dive, CX Dive, Hotel Dive and Restaurant Dive.

The cruise company is making changes that will put greater emphasis on how much its guests spend, rather than how many days ...

Carnival Cruise Line is making waves with its new loyalty program, 'Carnival Rewards'™, set to launch on June 1, 2026. This ...

The wait may not yet be over for Carnival cruise guests, as the new rewards program is likely to be tweaked in the next few ...

Carnival Cruise Line is scrapping the VIFP program over the next two years, replacing it with a new Carnival Rewards loyalty ...

Carnival Cruise Line’s President Christine Duffy shared additional insight on the company’s revamped loyalty program in an ...

Outstanding Independents Summit panel provided insights and practical strategies small operators can implement today.

Cloudbeds CEO Adam Harris and Matthias Keller, chief product officer at Kayak, discussed online travel trends at the Skift ...

THE ARTICLES ON THESE PAGES ARE PRODUCED BY BUSINESS REPORTER, WHICH TAKES SOLE RESPONSIBILITY FOR THE CONTENTS ...

Australian fintech Slyp has unveiled a suite of new tools aimed at helping retailers modernise their loyalty strategies amid ...

but genuine customer engagement. 1. PERSONALIZE REWARDS WITH EMAIL ADDRESS INTELLIGENCE. Points and one-size-fits-all programs don’t build loyalty. Customers need to feel seen. This level of ...