Loughborough-based communications software firm Weduc UK has secured a six-figure investment from the Midlands Engine ...

Most AI-powered service tools stop at answering questions. Freddy now goes further by getting work done. At its flagship Refresh event, Freshworks (NASDAQ: FRSH) unveiled the next generation of its ...

Collaboration drag refers to the friction, delays, and errors that happen when IT teams must manually move information between platforms. It’s an invisible bottleneck that 1Bonding, now available in ...

Growth is oxygen. But when it evaporates, the consequences can be extreme - ask anyone who bought Cisco in the Dot-Com Bubble ...

Bonding is a cross-company and cross-system integration platform, automating the exchange of service requests with partners.

CUPERTINO, Calif. — Your iPhone’s software will soon look very different from what you’re used to. Your AirPods could do even ...

Like a modern-day cavalry, the IT help desk comes to the rescue of frustrated computer users when a cursor freezes or an error message appears. The service ...

Specops Secure Service Desk enables customers to increase their service desk security with stronger authentication methods that minimize the risk for user impersonation. Specops Secure Service ...

However, AI can help streamline research and reduce missteps. As an AI reporter, I'm constantly being sent pitches about the latest AI wares from companies the average person hasn't heard of.

Second, AI is being used internally across functions—marketing, sales, support and IT to optimize workflows. Third, Zoho is applying AI in software development, mainly as an advanced alternative to ...

Manchester-based tech acquirer Software Circle PLC has told the stock market this morning that it has recovered all funds involved in a push payment fraud at one of its business units.