IT Services now provides IT equipment to Professional service departments via Stone for Windows based devices and Academia for Apple devices. If you require a desktop, laptop, tablet, monitor or other ...

In view of the rising tensions and hostilities in Jammu and Kashmir after Operation Sindoor was launched, the Tamil Nadu government has opened a help desk in the Tamil Nadu House in New Delhi to ...

Help will soon be on the way to Gov. Henry McMaster’s desk. Just before South Carolina’s 2025 legislative session ended Thursday at the State House, senators finalized a compromise late ...

This 35.8% CAGR reflects the impact of AI-powered help desk solutions across industries. Companies implementing these intelligent platforms are seeing dramatic improvements, resolving tickets 52% ...

Reskilling programs can help organizations identify often-overlooked employees who have experience applicable to cybersecurity, whether it’s a stint on the IT help desk or an interest in coding boot ...

This article explores how enterprises can integrate these technologies to optimize help desk and other customer service operations. Using a text classification model trained on historical data ...

Such tactics include impersonating an employee and tricking an IT help desk into resetting their password. Co-op admitted on Friday that cyber criminals were able to access and extract names and ...

They have advised organisations to “review help desk password reset processes” and pay particular attention to “admin” accounts, which generally have more access throughout a company’s ...

A Luna Moth operator answers the call, impersonating IT staff, and convinces the victim to install remote monitoring & management (RMM) software from fake IT help desk sites that gives the ...

They have advised organisations to “review help desk password reset processes” and pay particular attention to “admin” accounts, which generally have more access throughout a company’s network. The ...

Now the NCSC, the government agency responsible for cyber security, has issued guidance to organisations, external urging them to review their IT help desk "password reset processes" to reduce ...