An Australian business owner was left in disbelief after catching a customer in a very brazen act months after the brand was forced to give her a refund.

CDK expands Fixed Ops Suite to all dealerships, boosting service efficiency, AI support, and customer experience ...

Decagon, a startup providing customer service solutions powered by artificial intelligence, said on Monday it had raised $131 million in a funding round that valued it at $1.5 billion.

Artificial Intelligence (AI) is transforming the insurance sector, helping companies work faster and more accurately, said a ...

Learn about the serious implications of freezing money and closing accounts amidst troubling bank practices and lawsuits.