(The vast majority of polling questions are closed-ended.) One example is the “most important problem” question. This is asked most commonly in the open-ended form used by the Gallup ...

It is best to use a closed-ended format for product satisfaction questions. One question for a small restaurant company, for example, could state: "How satisfied are you with the quality of your ...

At the bottom of this hierarchy are the close-ended questions with the least power. They elicit only "yes" or "no" responses. An example of a close-ended question is "Is the project progressing on ...

Open-ended questions begin with: what, when, where, why and how. For example: “What do you like the most about cashiering?” Close-ended questions generally elicit one-word answers: yes or no ...