Fast food chain McDonald's has pulled its £2.99 sausage and egg McMuffin with a hot drink combo - and customers are not happy ...

Customers are important, but employees and business owners have the right to protect their own interests. When dealing with a toxic customer who only wants to get their way, you have the power to ...

It's definitely a moment of tension: A customer is unhappy, perhaps irate, and is seeking both attention and satisfaction. Or perhaps he's suffered a major setback—a storm or fire, for ...

It’s important to create a culture of dealing with complaints. ‘Consistency is key when dealing with unhappy customers,’ explains Mike Petroot of the Chartered Institute of Management. ‘There must be ...

Dealing with angry customers. BUSINESS MATTERS BEYOND THE BOTTOM LINE - Francis J. Kong - The Philippine Star. September 3, 2023 | 12:00am. An incident happened in a doughnut shop.

Learning how to deal with difficult customers and being prepared to handle scenarios is essential for maintaining customer satisfaction and upholding the reputation of your brand.

Build confidence and capability in dealing with aggressive customers with these three key strategies. Monique Richardson Jul 28, 2023 4 min read. Share. 0. Source: Unsplash/Toa Heftiba ...

Service industry workers often become the target of customers' ire, with hostile behavior creating a toxic work environment, affecting well-being. Israel says Iran violated ceasefire brokered by ...