DODOMA: LAND inheritance and marital disputes have emerged as the most pressing legal issues facing Tanzanians, following the number of citizens who sought help at the Ministry of Constitution and ...

TransUnion’s innovative approach to leveraging CX insights to improve customer and agent experiences landed the organisation ...

South Cambridgeshire District Council contact centre was rated 98 per cent for high-standard service in mystery shopper review.

AI is transforming telcos – from slashing customer resolution times to orchestrating real-time energy savings, reshaping both ...

A leak at a Middlesbrough Council building has seen staff temporarily relocated. Middlesbrough House, also known as the ...

Customer expectations have never been higher, and businesses have little room for error in their plans to deliver great CX.

Unlocking New Revenue Streams in AI, Cybersecurity and AI-Powered Customer Engagement InfrastructureLondon, United Kingdom - Newsfile Corp. - June 24, 2025 - Gorilla ...

South Cambridgeshire District Council Contact Centre found 98% of advisors answered enquiries to a high standard.

Luware, a leading provider of customer service solutions built natively on Microsoft Teams, today announced the release for Virtual User, a new feature designed to revolutionise how contact centres ...

French call centre and office services group TP, formerly known as Teleperformance , on Wednesday announced new medium term targets including plans to return 1.5 billion euros to shareholders by 2028.