In this interview, Julie Barlow, key account executive at Infobip, unpacks how local logistics companies can stay competitive ...

New strategy to enhance productivity, improve customer satisfaction, says Mattar Al Tayer The new strategy aims to reduce travel time by 20 per cent to 30 per cent through optimised traffic signal ...

The Delhi Metro Rail Corporation launches an online customer satisfaction survey to assess commuter feedback. Organized by ...

For too long, the entire flying experience has often been characterised by a sense of transactional necessity. In the world ...

RTA is a leader in leveraging big data and artificial intelligence; Big data and AI play a key role in boosting operational ...

The Delhi Metro Rail Corporation (DMRC) will begin an online customer satisfaction survey from Tuesday, which will continue till May 19. Organised by the Transport Strategy Centre (TSC) in London, the ...

A new study shows a decline in customer satisfaction with airlines and other travel firms, according to the American Customer Satisfaction Index. The decreased satisfaction comes amid a drop in ...

New report reveals happiest shopping times, top customer pain points and strategies for peak season successHappyOrNot ( the world leader in customer feedback solutions and creators of the iconic ...

The central thesis of the book challenges conventional wisdom. Instead of merely improving complaint resolution, the authors ...

A new study shows a decline in customer satisfaction with airlines and other travel firms, according to the American Customer Satisfaction Index. The decreased satisfaction comes amid a drop in ...

Local businesses in the U.S. must adopt strategic digital marketing approaches in 2025, focusing on local SEO to boost ...

Molex’s successful journey was guided by a clear strategy and strong organizational ... companies can enhance customer satisfaction and build resilience against supply chain disruptions.