One of the key advantages of Zendesk is its integrated customer relationship management (CRM) tool. This feature provides B2B teams with a 360-degree view of their customers, enabling them to deliver ...

Most B2B marketers say customer engagement is a high priority both within their marketing organization (72%) and across their entire company (58%), but they don't rate their company's level of ...

B2B organizations need to do to stay ahead with an ecommerce experience that works like your customers expect it to.

The future of B2B CX is set to be defined by innovative solutions that not only streamline operations but also create highly personalized and seamless interactions. Competition is fierce, and customer ...

Nokia announces an expanded collaboration with Google Cloud that will make Nokia’s Autonomous Network Fabric available to deploy anywhere customers need it, on Google Cloud, on premises, and in hybrid ...

Your opted-in database isn’t just a list—it’s the foundation for understanding your customers and driving revenue.

It’s easy to feel overwhelmed when facing a landscape transformed by technological advancement, economic instability and ever-evolving customer behaviors ... in both B2B and B2C navigate ...

Webinar: Join Progressive Grocer for an exclusive webinar unveiling the most comprehensive grocery technology research of the ...