NASHVILLE, TN, Nov. 14, 2023 (GLOBE NEWSWIRE) -- Integrity Solutions, a global leader in sales and customer service training, announces the launch of its enhanced customer service training program ...

Their investment in CSR training for BIPOC members helps enable diverse leadership in the field, bringing more representative perspectives in solving the corporate environmental, social and governance ...

The CSR Training Institute is gearing up to celebrate a decade of excellence, innovation, and global impact as it marks its 10th-year anniversary. The much-anticipated event, scheduled for August ...

Aboitiz Land Inc. and Aboitiz Foundation Inc. have formally signed a memorandum of understanding (MOU) with the TESDA – Batangas Provincial Office and Regional Training CALABARZON, the local ...

Verizon has been using VR training since 2021 to build empathy and de-escalation skills for their contact centers’ customer service associates. Pre-VR training, Verizon put on four-hour, in-person ...

Progressive has tens of thousands of customer service agents and has high costs in training them. Using a finetuned large language model, the students created a chatbot that can supplement the ...

DAYTON, Ohio (WDTN) — A local Dollar General that faced backlash after a viral social media post made by the mayor has led to the implementation of a new customer service training program for ...