Quarterly earnings results are a good time to check in on a company’s progress, especially compared to its peers in the same ...

Learn how Best Buy transformed customer experience with AI, reducing 93 contact center apps to streamlined solutions and deploying parts of the new AI CX in 6-8 weeks.

Forbes Advisor, bringing nearly two decades of professional editing experience to her role. Over the last five years, she has ...

Invoicing is one of the most fundamental tasks for any business, yet it remains one of the most overlooked. Contractors, ...

A recent independent review of Oregon DOT claims the department faces long turnarounds and high staff turnover. Details here.

Model Context Protocol, Agent2Agent protocol, and Agent Communication Protocol take slightly different approaches to AI agent ...

There are hidden consequences which easily occur when companies adopt best-of-breed technologies, often leaving them with worst-in-class capabilities. But it doesn’t have to be like this. Speaking at ...

A Shift in the Industry’s DNA The world of information technology has long been shaped by competitive drive. From early ...

The drama offers a case study in how Elon Musk’s team sought to run a critical government agency through misinformation and ...