Avaya, a global enterprise software leader, today announced its new Avaya Infinity™ platform. Built to unify fragmented customer experiences, Avaya Infinity™ equips enterprises to evolve their contact ...

Empowering enterprises to reimagine traditional contact centers, Avaya Infinity™ transforms fragmented experiences into authentic connections that nurture relationships and build loyalty Avaya ...

Redefine the contact center as your connection center with Avaya Infinity™ platform. Empowering enterprises to reimagine traditional contact centers, Avaya Infinity™ transforms fragmented ...

Avaya has advised customers and resellers of a planned “evolution” of its products that starts with a requirement to license at least 200 seats worth of its SaaS-y contact center wares by June 30, ...

DUBAI, United Arab Emirates--(BUSINESS WIRE)--GITEX GLOBAL – Avaya, a global leader in enterprise CX, today demonstrated its vision for a future of customer experience orchestrated by AI.

Three individuals who orchestrated a massive software pirating operation involving the sale of Avaya business telephone system software licenses worth over $88,000,000 have been sentenced to prison.

NEW DELHI: Cloud communications (CPaaS) solutions provider Avaya has named Patrick Dennis, current Chair of the Board of Directors, as its new Chief Executive Officer (CEO). The company said on ...

MORRISTOWN, N.J., July 10, 2024--(BUSINESS WIRE)--Avaya, a leader in enterprise CX, announced today that Alan Masarek, President and Chief Executive Officer, will retire at the end of the calendar ...

New Hybrid Solution Empowers Customers to Combine Existing Avaya Investments with Enhanced Collaboration Capabilities from RingCentral – RingCentral Enhances Avaya Cloud Office with RingSense AI and ...

This new hybrid offering allows users within the same organization to seamlessly collaborate with each other, whether individuals are using Avaya Aura or Avaya Cloud Office telephony solutions.

Edify’s capabilities further enhance the Avaya Experience Platform™ by integrating additional workflow, customer journey orchestration, and other AI-powered technologies into the platform. Avaya have ...