AI is quickly becoming a core part of how public services are delivered. On paper, it sounds like a win as AI has a lot to ...

Every year, as the climate emergency becomes more urgent and the calls for action grow louder, I find myself asking the same ...

The exciting announcements of Day one of Knowledge25 had me captivated. Not because of the lights or the fanfare, ...

It’s taken a while. But in the last few days the UK government has released details of is spending review and priorities for ...

Following our successful HULA framework workshops, we evolved the concept at Founders & Coders to explore a different ...

An immediate opportunity for transformation lies in All Age Continuing Care (AACC), a process historically bogged down by ...

Digital Inclusion Was Only the Starting Line For years, digital inclusion has framed much of our national and local response ...

With the massive hype around AI, public service leaders could be forgiven for seeing AI as a quick solution to service delivery challenges. However, simply introducing new tools does not guarantee a ...

The two best known AI agents that have been released by major developers are Operator by OpenAI and Manus by a Chinese startup called Butterfly Effect. Those with an OpenAI Pro account (cost: ...

The problem. There is no doubt AI is advancing fast. Governments are backing it, companies are racing to adopt it, and investment is booming. But despite the excitement, we are seeing growing numbers ...

Our recent webinar on ‘The cost of getting customer experience wrong’, brought together industry experts to discuss the critical challenges facing organisations in their quest to deliver exceptional ...

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