This new integration between the two solutions will empower customers with advanced call automation, cognitive services, and ...

Anywhere365, a global provider of cloud-based contact centre and dialogue management solutions, has announced that through its long-term relationship with Microsoft, it will be ...

Scotland-based Chalk Plaster innovates to remould traditional techniques — from Georgian-inspired cornicing to striking ...

In this new series, Andrew Blench delves into the ISBL Operational Excellence Framework, starting with "Impact on Teaching ...

Anywhere365 will integrate Microsoft’s new Teams Phone Extensibility for Dialogue Cloud (pictured) into its contact centre platform. The integration – which will be generally available by the end of ...

St Asaph City clinched a decisive victory over Corwen, triumphing 3-0 on their rival's home turf. The Denbighshire side were determined to secure a win to distance themselves from the league's bottom ...

The Health Secretary has called for the regulator to investigate a major care company after ITV News exposed neglect at their homes | ITV National News ...