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Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker.

Welcome to the Money blog, Sky News' consumer and personal finance hub. Today: declaring some medical conditions increases ...

As modern applications continue to grow in size and complexity, the traditional approach of using a single, general-purpose ...

Amazon has reportedly laid off 100 employees from its Devices and Services division, responsible for popular products like Echo and Ring. The company cites efficiency improvements and alignment ...

Furthermore, my primary reason to invest in Amazon isn't affected by tariffs, which just adds to an ever-growing list of reasons why Amazon should be viewed as a cloud computing company ...

“Building Faire, for me, was an opportunity to bring more of this DNA from Silicon Valley to Canada.” They also have the ...

Paige DeSorbo rounded up her favorite warm-weather styles for Amazon Live this week, saying she’s been doing a lot of ...

ServiceNow is pushing to improve data handling to make AI more usable as an essential part of everyday enterprise operations — without ripping out what already works.

In a recent conversation with David Novak on the "How Leaders Lead" podcast, he talks about how he’s applying Amazon’s “Learn and Be Curious” Leadership Principle both at work, and at home. Here’s an ...

According to a statement shared with Reuters, an Amazon spokesperson said the layoffs were made “as part of our ongoing work to make our teams and programs operate more efficiently, and to better ...