Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

Salesforce rewrote the book on CRM when it debuted in 1999, and it remains an industry leader today. Salesforce Starter is the company's entry-level tier, aimed squarely at SMBs. It does a great ...

We recently published a list of 13 Stock Predictions That Jim Cramer Got Completely Wrong. In this article, we are going to ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly CRM software we've tested.

Steve Koenig from Macquarie said in a recent Schwab Network program that Salesforce Inc (NYSE:CRM) Agentic AI technology has ...

In  2025, the companies treating CRM like a back-office contact database are watching how their competitors use it as a front ...

In today’s digital financial system, organizations that prioritize consumer relationships have a massive competitive ...