The Social Security Administration has stopped publishing key customer-service metrics, which will make it more difficult to track whether performance is improving or eroding over time.

The Social Security Administration will have fewer and less experienced staff on the front lines serving the public with ...

That's why it can be really alarming to receive a notice that your benefit's about to get cut in half. That's what happened ...

The DOGE website lists approximately $630 million in savings from cuts to Michigan agencies, education institutions, ...

Since Elon Musk's Department of Government Efficiency (DOGE) took effective control of the Social Security Administration, ...

Aflac said it has identified suspicious activity on its network in the U.S. that may impact Social Security numbers and other personal information, calling the incident part of a cybercrime campaign ...

The changes are the latest sign of the agency’s struggle with website crashes, overloaded servers and long lines at field ...

Aflac says that it has identified suspicious activity on its network in the U.S. that may impact Social Security numbers and ...

The News 8 On Your Side team is getting a lot of questions about an email that looks like it's from the Social Security Administration.When it comes to your Social Security number or benefits, it ...

Unfortunately, recent changes at the Social Security Administration (SSA) — including staffing reductions and website modifications — have led to serious issues. One particularly alarming incident ...