“Call Samsung, have them fix your ice maker for free. Just call them, send pictures, and you’re done,” he says, adding in the caption that no proof of purchase is required to obtain the service.

CHARLOTTE, N.C. — Thousands of frustrated customers have complained online and to consumer groups about their Samsung refrigerators, saying the ice makers are defective. It’s an issue Action 9 ...

Q: I have (a Samsung French-door refrigerator with a faulty ice maker) and it has been maddening. I have moved and my mail is not being forwarded, so I need to know how to properly contact Samsung ...

"The ice is very wet, it drips out of the ice maker, out the door, and out onto the floor." Samsung wont comment on the suit, but after we contacted the company's US appliance division, it agreed ...

CHARLOTTE — Thousands of customers have been frustrated with their Samsung refrigerators. Many say the ice makers don’t work, leak or over-freeze. “Over time, it started having some water ...

Pam Coy's Samsung ... t make ice," she said. "Doesn't make any ice." Like dozens of people who've posted similar complaints at the site ConsumerAffairs.com, Coy says the ice maker has been trouble ...

“Turned off my Samsung fridge ice maker and bought a standalone ice maker,” another claimed. While a third echoed, “Worst fridge I’ve ever owned and last time I buy a Samsung fridge.

Ice makers not working, food spoiling and people desperate to get help about their refrigerators that they call problematic. A News 3 investigation looked into complaints about Samsung ...

NBC4 Responds got results for more consumers with broken Samsung ice makers. In February, NBC4 Responds helped Linda Kumbar get a refund for her $2,400 Samsung refrigerator. The ice maker ...