With 10 bite-sized lessons, designed for marketers by marketers, this Master Class will demystify the mapping process. After you've completed all of the lessons, you'll have a visual representation of ...

These solutions encompass nearly all aspects of customer acquisition and retention and, in our view, are mission-critical. Salesforce Platform also offers customers a platform-as-a-service ...

“As a customer and investor, Salesforce has already played a role in Moonhub’s journey,” wrote Moonhub CEO Nancy Xu in the post. “From our earliest conversations, it [was] also clear that ...

Software company Salesforce has said that development of AI tools is reducing its need to hire engineers and customer service workers. Since AI has been developing at such a rapid pace ...

Agentforce is Salesforce's autonomous AI agent platform, designed to handle customer service, sales and marketing tasks without human intervention ... “Joining forces with Salesforce represents a ...

"This combination brings together Salesforce's Einstein and Informatica's CLAIRE AI engines to forge the ultimate AI-data platform — trusted, explainable, and built to scale," said Salesforce chair ...

For example, she said that 500 customer service workers would be redeployed to different roles within the company this year, saving $50 million. RELATED: Salesforce agrees to buy Redwood City ...

Real-time reactions during the CRM Playaz watch party for the Salesforce Connections 25 keynotes, featuring commentary from Alan Berkson, Liz Miller, Jon Reed, Bonnie Tinder, Rebecca Wettemann, and ...

By integrating Nylas’ secure and scalable email, calendar, and scheduling APIs directly into Salesforce, Coforge is enabling enterprises to automate and enrich customer interactions with ...

If the employee installs the app, the hackers gain “significant capabilities to access, query, and exfiltrate sensitive information directly from the compromised Salesforce customer environments ...