The ongoing evolution in loyalty presents an opportunity for retailers to retool their rewards programs to keep consumers ...

Like any long-term relationship, it’s no secret that creating an emotional connection with customers can lead to loyalty, ...

These include higher customer satisfaction, increased average order values, and stronger brand loyalty over the long term. By ...

Let's explore how the role of POS technology is reshaping the retail environment, focusing on pricing strategies, ...

In a fast-paced world where shopper behaviors evolve rapidly, loyalty programs must adapt to stay effective. A “set it and ...

Post-purchase communications can significantly impact brand loyalty. Here we explore the channels and marketing strategies helping retailers to maximise retention* In 2025, consumers’ post-purchase ...

As consumers move seamlessly between online, mobile, and physical store channels, retailers must keep pace through an ...

In today’s fast-paced digital world, staying ahead in e-commerce and retail means embracing innovation. Traditional marketing ...

Retailers are rapidly adopting artificial intelligence and subscription-based models to enhance customer loyalty and drive growth, according to a new study from the University at Buffalo School of ...

In the highly competitive world of retail and ecommerce, brands must deliver personalized and relevant customer experiences to stay ahead.

IBS Intelligence (IBSi) is the world’s only pure-play Financial Technology focused research, advisory, and fintech news ...