We asked Adi to share her expertise around process documentation ... not overly lengthy and explanatory. For example, one client wrote hundreds of pages for just one procedure.

A Standard Operating Procedure, or SOP, is a document that provides step-by-step ... PayPal offers the convenience of transferring... Here is a simple SOP for a bank to verify the identity of ...

Once is often more than enough, particularly when creating a lengthy or comprehensive template ... made implementing Word templates a simple, three-click process (though the same can’t always ...