Communicating with health care providers through online patient portal messages has become commonplace; in 2022, Mayo Clinic providers received more than 6.4 million messages from patients. That's ...

Patient financial care is about more than giving patients online payment options — it's about making the end-user experience of "consuming" healthcare as seamless and straightforward as possible.

Mayo patient's 'escape' underscores a rare but growing problem. Patient feuds with doctors and hospitals are unusual but can become fraught. By Jeremy Olson. August 20, 2018 at 10:22AM.

Mayo Clinic last week announced the launch of what officials there are calling its “culture blog,” Sharing Mayo Clinic which provides an online site for patients and employees to share their ...

Hayes set up a virtual patient registry and allowed patients from all over the world submit their medical records and scans online. In the first trial, Mayo enrolled 12 patients — and had to ...

Some of the nation’s largest health systems have started to charge patients for certain interactions online. They include big names like the Mayo Clinic, Cleveland Clinic and Johns Hopkins Medicine.

Mayo Clinic's chief executive made a startling announcement in a recent speech to employees: The Rochester-based health system will give preference to patients with private insurance over those ...

To understand how the Mayo Clinic became a superior healthcare brand, I talked with Leonard Berry, PhD, to understand their unique form of patient centricity.