Communicating with health care providers through online patient portal messages has become commonplace; in 2022, Mayo Clinic providers received more than 6.4 million messages from patients. That's ...

Patient financial care is about more than giving patients online payment options — it's about making the end-user experience of "consuming" healthcare as seamless and straightforward as possible.

Some of the nation’s largest health systems have started to charge patients for certain interactions online. They include big names like the Mayo Clinic, Cleveland Clinic and Johns Hopkins Medicine.

Mar. 30—ST. PAUL — Yolanda Pierson, whose family was sued by Mayo Clinic for outstanding medical bills , testified in front of Minnesota lawmakers March 24 in support of a bill that would make ...

To understand how the Mayo Clinic became a superior healthcare brand, I talked with Leonard Berry, PhD, to understand their unique form of patient centricity.

GUATEMALA CITY — Mayo Clinic's patient information office in Guatemala, one of Mayo's first local offices to assist patients in the region, is growing. Mayo Clinic is adding a second ...