With 95% of Australians in at least one loyalty program, restaurants need more than discounts to stand out, argues Melanie Hoptman, managing director, Asia Pacific, at LiveRamp. In today’s ...

Dine Brands is expanding Applebee’s loyalty program and improving operations at IHOP as it works to elevate CX throughout the business, executives of the parent company said on a Q1 2025 ...

Unsplash For years, airlines and hotel chains have leaned on loyalty programs to retain frequent travelers, especially in premium markets. But in Europe, loyalty has always been more fluid — and ...

When service quality, tone or responsiveness varies between a brand’s app, its store, and its contact center, trust erodes ...

In an increasingly fragmented retail landscape, customer loyalty programs are an important tool to help retailers maximize their "share of wallet" among consumers. A recent study we conducted at ...

Loyalty programs must undergo a step change in tapping younger travellers Airlines can do so much more with the way they run their loyalty programs. But purely gong by what's worked before will ...

Dublin, April 28, 2025 (GLOBE NEWSWIRE) -- The "Industry Insights: Investigating Loyalty Programs in Foodservice" report has been added to ResearchAndMarkets.com's offering. This report is part of ...

"What’s clear from this year’s data is that, despite these changes, the desire to travel remains a fundamental part of ...

Loyalty rewards programs can significantly increase customer engagement and retention. However, to make a loyalty program successful, you must promote it aggressively and get your users to adopt it ...

Hotel loyalty programs are upping their game. Shifting away from simply earning points, these programs are now focused on crafting seamless, personalized experiences that feel effortless and tailored ...