In an increasingly fragmented retail landscape, customer loyalty programs are an important tool to help retailers maximize their "share of wallet" among consumers. A recent study we conducted at ...

With 95% of Australians in at least one loyalty program, restaurants need more than discounts to stand out, argues Melanie Hoptman, managing director, Asia Pacific, at LiveRamp. In today’s ...

Carriers across the country have changed their loyalty programs in recent years to reward ... comparing prices and on-time statistics. “If I’m able to find an airline that gives me more ...

Dine Brands is expanding Applebee’s loyalty program and improving operations at IHOP as it works to elevate CX throughout the business, executives of the parent company said on a Q1 2025 ...

PALM DESERT, CA – A Sephora executive at eTail West 2016 discussed the beauty brand’s focus on collecting individual customer data in addition to data gleaned from its loyalty program as it ...