Australian fintech Slyp has unveiled a suite of new tools aimed at helping retailers modernise their loyalty strategies amid ...

Outstanding Independents Summit panel provided insights and practical strategies small operators can implement today.

but genuine customer engagement. 1. PERSONALIZE REWARDS WITH EMAIL ADDRESS INTELLIGENCE. Points and one-size-fits-all programs don’t build loyalty. Customers need to feel seen. This level of ...

Customer loyalty marketing is a major segment of marketing theory and considered one of the value propositions that a marketer can offer a potential customer. Customer loyalty marketing programs ...

Chris Tate of Pablo & Rusty’s discusses how customer complaints can be one of the most powerful tools a café has in creating ...

Carnival Cruise Line's president is speaking out about the new Carnival Rewards program and why it is necessary.

Carnival Cruise Line is making waves with its new loyalty program, 'Carnival Rewards'™, set to launch on June 1, 2026. This ...

In today's digital environment, customers have more businesses to choose from, so you must start to "measure the unmeasurable": customer loyalty. Let's look at just how important customer ...

Carnival Cruise Line is scrapping the VIFP program over the next two years, replacing it with a new Carnival Rewards loyalty ...

From enabling conversational product searches to equipping service reps with real-time insights for issue resolution, AI can help brands foster greater customer loyalty.

Brands can use their loyalty programs as one part of their relationship marketing strategy to help turn casual shoppers into ...

Finding and nurturing customer loyalty is vital to long-term success ... For me, FairWave represents trust taken to the next level. The company has achieved this trust in the highly competitive ...