Load up the software on your computer that relates to scanning documents. We like Windows Scan ... We found that the HP Envy ...

that lets you set up and manage HP printers on your Windows 11/10 PC. It lets you scan, print, copy, and share documents directly from your system to your friends, colleagues, or a linked cloud ...

The behavior is rather curious, especially given that it seems to affect a wide range of PC setups and users. The HP Smart app is a genuine app from HP designed to help print and scan documents ...