Customer service is a vital skill for any restaurant manager, as it affects the quality of the guest experience, the reputation of the business, and the profitability of the operation. However ...

A dissatisfied customer lost her temper at the staff of a restaurant in Clementi after he supposedly spoke to her in Mandarin ...

With wallets still tightening, consumers have been careful about where they spend their dollars dining out. Guests worldwide ...

Same store average spending at the quick-service fish soup chain fell by 24.6 percent in the final three months of 2024 ...

The best businesses for customer care in Burnley have been revealed, with bars restaurants and shops recognised for the “the ...

Cheddar Bay Biscuits at Red Lobster, breadsticks at Olive Garden, and chips and salsa at Mexican restaurants all show up for ...

Delivery company Grubhub on Monday said a hacker broke into its customer support system and gained access to some restaurant, customer and driver information. The hacker got in through the account of ...

The restaurant business is fast-evolving with growing application of robotics and automation in the dining and hospitality ...

The restaurant industry is no stranger to challenges, but the last few years have tested the resilience of independent ...

When you complain at a restaurant, specifically about a waiter, there are various things that can happen to them — including a loss of income that is hard to make up. Before you decide to complain ...

Uniqode compiled industry reports and news articles to explore significant developments in the restaurant industry over the ...