Having bought a Skoda Kodiaq has been one of the best decisions ever, but for one issue; the customer care calls!Every time I ...

More and more companies are now being impersonated, and even Amazon has seen a 33% increase in customer service impersonation ...

New plan aims to offer a new kind of connectivity – but not everyone will be able to sign up. Klarna already has 25 million active users in the United States, and the company is ...

To understand how AI will reshape the future of work, there are few better places to start than India’s $280 billion business process outsourcing sector.

The Chaos ransomware group breached Optima Tax Relief in a double-extortion attack, stealing sensitive customer case files and corporate documents with personal information.

Social Security has stopped publicly reporting its processing times for benefits, the 1-800 number’s current call wait time ...

The woman, named Haylee, said she was tricked into forking over thousands after she tried to contact American Airlines ...

To conduct business confidently, consumers and businesses must be certain they can trust the identity of the caller.

Getting stuck due to a delayed or cancelled flight can be stressful — even more if you didn’t register your phone number ...

Route Mobile and Sinch voice optimism on TRAI's spam regulations, stating that these changes will eliminate rogue ...

To access Amazon’s Customer Service Help Page, go to the website landing page and click on " Customer Service " in the top ...

With half of 2025 left to go, Mashable takes a look at the biggest data breaches to be aware of in 2025 — so far. Coinbase, the biggest cryptocurrency exchange in the U.S., announced last month that ...