The Caravan and Motorhome Club’s Contact Centre has been recognised at this year’s UK National Contact Centre Awards, taking ...

CDK Sandeep Jain on how Hybrid Intelligence and India’s IT talent are reshaping auto dealerships through AI-driven, ...

Financial Services Secretary M Nagaraju stated that banks are stable but need customer service improvements. Punjab & Sind ...

RAC collected the prestigious ‘Contact Centre of the Year’ award for the second year running at this year’s South West ...

Financial Services Secretary highlights the need for improved bank customer service, citing stability and health of banks but emphasizing further enhancements for customer satisfaction.

DODOMA: LAND inheritance and marital disputes have emerged as the most pressing legal issues facing Tanzanians, following the number of citizens who sought help at the Ministry of Constitution and ...

AI is transforming telcos – from slashing customer resolution times to orchestrating real-time energy savings, reshaping both ...

A leak at a Middlesbrough Council building has seen staff temporarily relocated. Middlesbrough House, also known as the ...

Luware, a leading provider of customer service solutions built natively on Microsoft Teams, today announced the release for Virtual User, a new feature designed to revolutionise how contact centres ...

French call centre and office services group TP, formerly known as Teleperformance , on Wednesday announced new medium term targets including plans to return 1.5 billion euros to shareholders by 2028.

Former Council Leader and now Cabinet Member for a More Prosperous Powys, Cllr James Gibson-Watt ( pictured ), highlighted ...