Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

WebEngage formalises a strategic partnership with ALJ Electronics to enhance their omnichannel customer engagement Abdul ...

The new Online Car Sales Benchmark Analysis from MHP Consulting, a Porsche-owned company, sheds light on these challenges and ...

Exactly why businesses are so keen on data sovereignty varies, though – two in five (40%) see it as a compliance issue, but ...

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We recently published a list of 12 Cheap AI Stocks to Buy in 2025. In this article, we are going to take a look at where ...

The post-purchase journey greatly matters. For starters, returning customers, as outlined above, have up to a 60% propensity ...

Performance marketing has traditionally relied heavily on last-click attribution and basic demographic targeting, but as marketers know, this space is rapidly evolving.

Levi’s uses Cordial’s Edge AI technology to keep consumers in-the-know on upcoming product launches and drops by sending ...

When you consider that most customer service in ecommerce happens post-purchase—whether that’s answering “where is my order?” (WISMO) queries or handling the returns process—it’s obvious that you need ...

India's furniture and home decor industry is witnessing a revolution with CRAFT PARADISE, an innovative online marketplace ...

One year into Kerry Williams’ role as Sweaty Betty’s first CMO, the activewear brand is releasing its first global brand ...