Trump and Xi locked horns in a rare leader-to-leader phone call on Thursday. Trump later said on social media that they had made a breakthrough in matters related to rare earth minerals ...

but none of the CR members or customer service experts we talked with said that chatting was any more effective. Social media lagged far behind phone calls, email, and web chats for a vast ...

In a phone call with focused on the trade dispute, China also urged the US to “carefully handle” the ongoing dispute between Beijing and Taiwan. Chinese President Xi Jinping told his US ...

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For instance, call center agents can be instructed to: Periodically reassure people that they’re listening Speak clearly without rushing or raising their voice Give people enough time to explain their ...

The same can be said for transmitting audio from a phone call. However, it’s not the audio quality that sets great earbuds apart from mediocre ones when it comes to taking calls. The most ...

Members of the New York State Police are warning the public about a new scam that involves phone calls attempting to get personal information. As part of an ongoing phone spoofing fraud ...

Credit: Dillon Carr ASHLAND — The Ashland County Sheriff’s Office fielded 81 calls for service on May 29. Calls for service, listed below, are reported daily and will be published by Ashland Source ...

Daniel Sherrer, 31, a Morrow County deputy, was killed in a shooting while responding to a domestic violence call. The incident occurred on May 26 in Marengo, Ohio, and also resulted in the ...

A weekend telephone call between the two leaders gave 'new impetus' to trade talks, the EU said on Monday. (Jonathan Ernst/Reuters) A weekend telephone call between U.S. President Donald Trump and ...