For instance, call center agents can be instructed to: Periodically reassure people that they’re listening Speak clearly without rushing or raising their voice Give people enough time to explain their ...

President Trump is set to hold a critical Monday phone call with Russian President Vladimir Putin amid rising tensions between the two countries over the Ukraine war. Trump has said he will ...

manage voicemail and customize call distribution features for my business phone system. However, compared to the other VoIP services I’ve tried, Zoom lacks some useful customer service ...

Washington Commanders cornerback Mike Sainristil had some fun with his teammates by participating in a prank phone call trend. Sainristil’s girlfriend Seliana Carvalho shared a video via her ...

Vladimir Putin is expected to speak on a phone call Monday with Donald Trump as Washington presses for a quick end to Russia's war in Ukraine. The call comes after Ukrainian President Volodymyr ...

(WLUK) -- A major restoration milestone was reached Monday in Cellcom's days-long outage impacting customers' ability to make phone calls and send ... agencies say fuels customer frustration.

Here’s when and where the Hinesburg Fire Department responded to calls last month (note: the whole log could not fit in last week’s paper). 8:22 a.m., The Hinesburg chief was heading into town when he ...

After Trump’s third phone call with Putin since his inauguration, it appears there will be no letup in fighting and less U.S. pressure on Moscow. A phone call between President Donald Trump and ...

On May 19, however, Trump and Putin spoke by phone -- their third conversation since Trump took office five months earlier. For Trump, the two-hour-plus call was an eyebrow-raising shift ...