Gordon Ramsay walks in on a customer vomiting after she ate the same shrimp and grits he had in a PEOPLE-exclusive clip of ...

Ride-hailing company Lyft (LYFT) has partnered with Amazon (AMZN) and Anthropic, an AI startup backed by Alphabet (GOOGL), to ...

(Reuters) - Lyft said on Thursday it has tied up with Amazon and Alphabet-backed startup Anthropic to roll out artificial ...

In this modern age, Chetan Manda, a customer experience technology expert, explores the transformative potential of AI-human collaboration in customer service. His work highlights how strategic ...

Consider offering a knowledge base or FAQ section. The best customer engagement platforms offer a blend of human and chatbot support; this speeds up response times, and customers aren’t picky as long ...

This year's top franchises have not only withstood economic shifts but have thrived, expanding their footprints and ...

The next wave of AI robotics startups transforming healthcare and logistics will include these 12 companies that have raised ...

Eliminating or scaling back DEI will jeopardize programs that have helped many underserved groups receive a fair shot at opportunities and feel more embraced in the workplace, advocates of DEI say.

Technology transforms customer service by driving innovation and enhancing human engagement. Many businesses now use artificial intelligence-powered chatbots, self-service portals, and automated ...

The brain is the most well-protected organ in the human body, but it has a surprisingly high amount of microplastic pollution, according to a study published in Nature Medicine on Monday.

Vivos continues to collaborate with its contract manufacturer, IsoTherapeutics, recently acquired by Telix (Nasdaq: TLX), to enhance production capacity for both Isopet ™ and RadioGel ®.

claiming a “massive” human rights violation is happening over a new land expropriation law ...