While Gen Z does not yet have the buying power they are poised to gain, their expectations and preferences are already having ...

Formerra+™ delivers a faster, smarter, and more seamless way to do business with enhanced product search, intuitive navigation, and powerful management tools.

Acko General Insurance CEO Animesh Das emphasises that customer experience should be integral to every business aspect, from ...

Let’s tune-in to “The Art of building AI/ML products” masterclasses and tech leadership podcast series at Generative product ...

Praval Singh highlights Zoho’s shift from traditional advertising to a customer-driven marketing approach, prioritising ...

Shark Tank investor Lori Greiner, in a recent post on her social media, spoke about the perils of 'marketing myopia.

The rise of AI-first search platforms is transforming the B2B landscape, offering a fundamentally different approach to ...

A new FICO survey finds that 88% of bank customer respondents report that customer experience is as important or more important than its products and services. 33% of respondents have only changed ...

Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience (CX), will ...

This foundation enables DevRev's conversational, AI-native apps for customer service, product management, and software engineering. "DevRev's innovative approach empowers companies to link customer ...