Encouraging people to join loyalty programs: Offer a special bonus simply for installing any program tools (such as a browser ...

In a world where consumers are bombarded with choices and marketing messages, the only way for businesses to truly stand out ...

A customer engagement platform is software that helps businesses interact with customers across multiple channels, including email, social media, and mobile. These platforms enable brands to manage ...

Despite weaker travel demand in the main cabin, the carrier, like Delta Air Lines and United Airlines, pointed to its loyalty ...

The global customer experience platforms market is poised for remarkable expansion, with forecasts indicating a surge from ...

Loyalty rewards programs can significantly increase customer engagement and retention. However, to make a loyalty program successful, you must promote it aggressively and get your users to adopt it ...

Industry leaders at the ET CX Annual Symposium 2025, panel explored the first principles of customer lifecycle management, ...

Discover how to increase customer engagement on your store with articles from Shopify Academy. Learn how to implement loyalty programs to reward returning customers, surface strategic product ...

Under Armour, Inc.’s UAA strategic transformation across its direct-to-consumer (DTC) model, product innovation and global expansion are driving meaningful progress toward sustainable growth and ...