One of the key advantages of Zendesk is its integrated customer relationship management (CRM) tool. This feature provides B2B teams with a 360-degree view of their customers, enabling them to deliver ...

Most B2B marketers say customer engagement is a high priority both within their marketing organization (72%) and across their entire company (58%), but they don't rate their company's level of ...

B2B organizations need to do to stay ahead with an ecommerce experience that works like your customers expect it to.

And most customers who suffer a bad customer experience spread negative word-of-mouth. Recent research* conducted by B2B International found that only 14% of large B2B organizations are truly customer ...

Q: What would a truly customer-centric buyers journey in B2B look like? Creating a customer-centric buyer’s journey in B2B that minimizes friction and allows for freely available information is an ...

A powerful support platform that’s easy to use, fully scalable, and purpose-built for mid-sized teams. Supportbench’s pricing ...

Your opted-in database isn’t just a list—it’s the foundation for understanding your customers and driving revenue.