Knowing is committing facts to memory; thinking is applying reason to those facts. The chatbot knows everything on the internet but doesn’t really think anything. That is, it cannot do what the ...

One bot, built for Facebook Messenger ... adding that he expects to bring in more design thinking coaches. Sankaran says such moves are enabling the innovation center to crank out software ...

These day-long virtual workshops are aimed at giving attendees a deep dive into specific AI topics — from automation and analytics to design and production. This is where in-depth learning takes ...

Surprised that an electric utility is on the cutting edge of chatbot innovation ... not just a wishful thinking wireframe design. To build the prototype quickly, Exelon relied on new chatbot ...

I was more than able to extend my [skill set] to include this problem-solving and develop an understanding for process and limitations associated with [design thinking].” The students created the ...

In a world in which most chatbots are used for mercenary reasons like retail cost cutting and phishing, the Crisis Contact Simulator is a landmark project. It won our 2021 Innovation by Design ...