For a customer service training program to have both immediate and lasting value, its training design needs to include foundational/framework items as well as tactical topics. Newsletters Amazon ...

Customer service training is like chocolate sauce or a good ribeye. You’d never want to try to live without it, but it can’t solve everything. There’s no substitute for thoughtful, ...

Effective Customer Service Training. Today more than ever, excellent customer service is needed to retain customers. People are tired of spending hours on the phone with rude service people only ...

NASHVILLE, TN, Nov. 14, 2023 (GLOBE NEWSWIRE) -- Integrity Solutions, a global leader in sales and customer service training, announces the launch of its enhanced customer service training program ...

The West Africa Container Terminal (WACT)-APM Terminals Nigeria has marked a major milestone in its community development ...

The CSR Training Institute is gearing up to celebrate a decade of excellence, innovation, and global impact as it marks its 10th-year anniversary. The much-anticipated event, scheduled for August ...